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You may meet many patients from different age groups on an average working day.

Avoid towering over patients, for it will make them feel vulnerable and powerless.

Also, show them where you will be placing your hands and why it is necessary

Make them feel comfortable with your presence by sitting alongside them if they are seated or lying down.

Provide adequate privacy if they need to change into a medical gown for the process.

Be honest and upfront about any pain they may experience during the procedure.

There's so much you can do to make them feel reassured and calm. Hence, it is better to explain the details in clear, plain, and simple language rather than complicated medical jargon. Most patients are unfamiliar with the procedure. Instil a sense of reassuranceĪs an imaging technologist, a significant part of your role is to help instil a sense of reassurance and comfort in your patient's mind. Your holistic approach can also include coordinating healthcare options and promoting optimum overall health.

It is also okay to incorporate spiritual or faith-based elements of treatments. Give top priority to their decisions regarding the diagnostic tests. To implement a holistic approach, allow your patient to participate in their healthcare plans. The more information you provide, the more controlled they will be. Talk to your patients before the procedure begins instead of bringing it up during the scan. Mention any sights and sounds they might hear during the procedure.Here's what you can do to help them get rid of it: Let's not forget that uncertainty plays a great role in fuelling fear. The more information your patient has about their imaging procedure, the less anxious they are. It can do wonders for anxiety-ridden patients. Reassure them about their safety during the procedure and help calm them down. Some patients may not open up about their anxiety, but they could be in a panicked state of mind. It is okay to be a little friendly instead of restricting yourself to superficial questions. The moment you meet the patient is the perfect time to address any concerns, answer questions, and know their medical history. As soon as you meet your patient, introduce yourself and let them know that you are ready to clarify any doubts about the procedure.

How many times have you greeted your patient before and after the procedure? A simple "Good Morning" or "How are you feeling?" will be enough to put their minds at ease. 10 Patient-Centric Approaches To Delivering Better Imaging Experiences 1. These measures will also help you enhance patient-technologist communication and provide a better patient experience. Our article explores the various ways to ease patient anxiety when they come to your diagnostic centre for tests and imaging purposes. The way you approach patients and how you take care of their imaging diagnostics is critical to ensuring their comfort and success in treatment.

As medical facilities worldwide transition from a disease-centred system to patient-oriented care, this method of emphatic patient care is a top priority.Īs an imaging technologist, you are one of the first people to have contact with a patient. The responsibility of explaining the procedure to patients and alleviating fear, panic and anxiety lies solely with imaging technologists. This patient anxiety can cause involuntary movements and affect the quality of the scanned images. Even something as simple and painless as a CT Scan may trigger unwanted fear and anxiety in many patients.Īs much as this fear is reasonable, it can also be problematic, especially for imaging technologists.

At least five out of ten people experience panic and anxiety before, during, and after the procedure. Having diagnostic imaging done might not be everyone's cup of tea.